LBank Account Frozen – Unable to Withdraw Funds, Anyone Else?

Hello,
I’m a regular LBank user who has only traded using funds that I deposited legitimately. However, my account was suddenly frozen, and I can no longer withdraw my assets.
I have never violated LBank’s rules or terms of service. I have never engaged in illegal activity, suspicious transactions, money laundering, or any other prohibited behavior. Despite this, my withdrawals have been restricted without any clear explanation.
I have contacted customer support multiple times, but I keep receiving the same generic response: my account is frozen. No one has clearly explained why my account was frozen, what triggered the restriction, or how long the review process will take.
A significant amount of my funds is locked on the exchange, and the uncertainty has caused me a great deal of stress and anxiety. The most frustrating part is that I have no idea when—or even if—this issue will be resolved.
I’m posting here to ask if anyone has experienced a similar situation with LBank.
Were you eventually able to recover your funds?
How long did it take to resolve?
What steps did you have to go through?
Did you need to submit additional documents or complete another verification process?
At this point, my funds remain locked, and I still have not been given a clear reason for the account freeze.
If anyone has gone through this before or has any advice, I would sincerely appreciate your help. Thank you.