If binance help and legal group reads this publish so this is my UID number - 403996920 , you'll be able to raise the restrictions and remedy my difficulty else I might know that Binance is just not capable of get well the funds of users and as an alternative they are imposing freeze on accounts for no valid cause
I’m posting this because I’m extremely annoyed with Binance’s dealing with of my account, and I genuinely need to know if anyone else is experiencing something comparable.
My Binance account has been underneath assessment, and I have been unable to withdraw my funds. After repeatedly contacting customer help, I lastly acquired an evidence from Binance stating that my funds have been frozen pursuant to a U.S. federal courtroom order.
The case number they offered is:
1:26-cv-05425-SKC
Based on Binance, the order comes from the U.S. District Courtroom for the District of Colorado.
Nevertheless, the more I examine this example, the extra questions I have.
1. Why can I nonetheless convert my supposedly frozen funds?
This is among the largest inconsistencies I've observed.
Binance is telling me that my funds are frozen underneath a U.S. federal courtroom order. Nevertheless, I can nonetheless access my account, see my stability, transfer funds between Spot and Funding, and successfully convert my cryptocurrency.
If my funds are genuinely frozen beneath a courtroom order, how is it attainable that I can still trade my coins and convert them into different cryptocurrencies?
I’m not saying that a withdrawal freeze necessarily prevents every different account perform. Nevertheless, Binance has not defined what precisely is frozen, which belongings are affected, or why these features remain out there.
How can customers be anticipated to know the state of affairs when Binance offers such incomplete info?
2. Binance just isn't answering my questions
I've repeatedly requested Binance:
Why are my funds restricted?
What specific transaction prompted this restriction?
Have I ever been related to a U.S. investigation?
Why can I still convert my cryptocurrency?
Which belongings are actually frozen?
What's the actual courtroom order being utilized to my account?
As an alternative of receiving significant solutions, I maintain receiving primarily the identical response:
“Your funds have been frozen as directed by a U.S. federal courtroom order.”
Once I ask for clarification, help tells me that there are not any further updates and that they may contact me if further info turns into out there.
How is that this acceptable when users are unable to entry their very own funds?
My questions for the Binance group
Has anybody else acquired an analogous rationalization from Binance?
Has anyone experienced a withdrawal restriction the place Binance claimed that the funds have been frozen beneath a U.S. federal courtroom order?
Has anyone been capable of confirm the case number one:26-cv-05425-SKC as a cryptocurrency-related proceeding within the District of Colorado?
And most significantly, has anybody efficiently resolved a state of affairs like this?
I'm genuinely involved concerning the lack of transparency.
I'm not asking Binance to disregard a official courtroom order. If there's a real legal restriction, I need to understand it and comply with the appropriate procedure.
But when Binance is offering incorrect or incomplete legal info to its customers, that is a particularly critical matter.
Customers deserve transparency, accurate info, and a clear rationalization when their funds are restricted.
I will proceed looking for clarification and will update this publish if I obtain a meaningful response.
I've screenshots of the conversations with Binance help documenting the responses I have acquired.
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